FAQ
Where is your office?
How long are sessions?
The initial session is one hour and 15 minutes, the sessions that follow are 50 minutes. I am able to do both neurofeedback and psychotherapy in the 50-minute hour, or either modality on its own, depending on what’s needed.
Do you accept insurance?
I provide you with a superbill for reimbursement by your insurance provider.
How do I set up an appointment?
You can call (415) 450-9644 or email heidi@heidilandgraf.com for your free 15-minute consultation.
What is your cancellation policy?
I have a 48-hour cancellation policy, and missed appointments incur the full fee. If I can re-schedule you within the same week you will not incur the fee.
Will LENS neurofeedback cause any side effects?
LENS neurofeedback will not produce any new symptoms within you that weren’t already there. If you are a person who regularly experiences headaches, you might have a headache after treatment – though with continued treatment, sometimes these symptoms will permanently clear.
I already have a therapist. Can I do just neurofeedback with you and skip the therapy?
Emotions may come up as a part of treatment, and so talking about your process may naturally occur.